ContactLogix answers your dealership’s phones, books service appointments in your own scheduler, and confirms tomorrow’s sales and service visits, so your people can sell.
Answering your phones is where we start. Every service call is handled with one goal: a booked appointment.
We book directly in the CRM and service scheduler you already use, and handle cancellations and reschedules too. Your advisors stay on the drive, selling service.
Professional, consistent call answering and routing to the right department, without staffing a front desk.
We call your scheduled sales and service appointments for the day and confirm them. Confirmed appointments show up more often.
Inbound and outbound voice, email, SMS and social messages, handled by trained agents in one place.
We periodically review your website and send a report of what’s out of compliance and how to fix it.
Departments, hours, routing rules, and the CRM and service scheduler you already use.
Full time, after hours or overflow. Trained agents answer as your dealership.
Booked, confirmed and rescheduled in your tools, ready for your team.
We are your switchboard, every scheduled hour, with no breaks, lunches or sick days leaving calls unanswered.
Customers reach a real person and book service when your store is closed.
When your team is busy, extra calls roll to us instead of voicemail.
